Legal notice

Service provider

BİG TEKNOLOJİ YATIRIM ANONİM ŞİRKETİ
Legal form: Anonim Şirket (Turkish joint-stock company)
Trading name: CHAPPAL

Address

Yeniköy Mahallesi, Yeniköy Yağhanesi Sokak No: 4, Chappal Köşkü
Sarıyer, 34464 İstanbul, Türkiye

Contact

Telephone: +90 212 224 03 64
Email: hello@chappal-tr.live

Registration

Register: Istanbul Chamber of Commerce (İstanbul Ticaret Odası)
Registration number: 274674-5
MERSIS no.: 0170-0642-1010-000

Tax

The company is established in Türkiye and does not hold an EU VAT identification number. Import VAT and customs duties on deliveries into the EU and other destinations are not collected at checkout; they may be collected separately by your country's authorities or by the carrier.

Online dispute resolution

The European Commission provides an online dispute resolution platform: https://ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board. Please contact hello@chappal-tr.live first; we aim to resolve matters directly.

Further information

Terms for purchase, delivery, returns and data processing are set out in our sales terms, shipping policy, return and refund policy and privacy policy.